I thought I wasn’t going to name names, but I am fed up with our mobile service from Vodafone. It was ok to good until 14 October, when the signal from the mast (shared with O2) failed.
I have had telecons aplenty with the helpline, reset my phone, turned three times widdershins but all to no avail. From a service with up to 50MBS I now get 0.45MBS rising to 6MBS on occasion. What has been the cause of this problem? Well every time I speak to an advisor, I get a variant on the maintenance story. Routine maintenance or ‘fixing’ a problem — come back in a week. We are escalating to the next level, but a call from a manager has been rescheduled.

Solutions

1. Switch to O2. Unfortunately their service was even worse than Vodafone until today
2. Try ‘Quickline’ again with a promise of 30MBS broadband
3. Pay money to Elon for an expensive satellite link

Watching the dark sky last night and observing the satellites racing across the void, I ask myself why here in the UK we have such a poor service for internet connectivity. I can’t honestly call this a 3rd world service – Rwanda has, I am told, excellent broadband. The Canary Islands are blanketed with fast 5G, even in volcanic national parks

Start spending cash on infrastructure new Labour government before we spiral into decay and poverty